In the event that you are wanting to return your purchase, we accept refunds or exchanges on items that are still in their original condition (new, tagged, unwashed, unworn)* within 30 days of receiving your order.
We also offer in-store credit on returned items (to the value of the item purchased, excluding shipping costs).
If the item you have purchased is deemed faulty, please contact us via email athello@sp-penrith.com.au and we will review the item case by case and offer a refund if we are unable to replace this item for you.
All returns are to be shipped at the customer’s own expense.
Please ship your returned item with original paperwork & return reason to:
541 High St, Penrith NSW 2750
Enquiries for return and exchange requests should be directed to hello@sp-penrith.com.au (Please remember to state your order number with the enquiry).
*Any returned items that do not meet these criteria will be returned to you immediately at your cost.
** Please note we do not accept returns on the following items:
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What is Lorem Ipsum?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
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